Non-parametric methods are statistical techniques that do not rely on assumptions about data following a normal distribution. They are flexible, robust tools for analysing data that is skewed, ordinal, or includes outliers. These methods provide reliable insights even when traditional assumptions about normality and variance are violated.
While parametric tests (such as the t-test or ANOVA) are powerful, they depend on assumptions like normality and equal variances. When those conditions are not met, results can be misleading.
Non-parametric methods were developed to address this limitation. They focus on the rank or order of values rather than their precise magnitude, making them more suitable for ordinal or non-normally distributed data.
Commonly used non-parametric tests include the Sign Test, Wilcoxon Signed-Rank Test, Mann–Whitney U Test, and Kruskal–Wallis Test.
Example formula (Wilcoxon Signed-Rank Test statistic):
\(
W = \sum R_i
\)
Where:
Example:
A Lean team compares customer satisfaction before and after a process change using a Wilcoxon Signed-Rank Test instead of a t-test, since the data are ordinal (Likert scale).
Non-parametric methods extend statistical analysis to real-world data that rarely fits ideal assumptions. They enhance decision-making in Lean Six Sigma by providing valid results from small, irregular, or skewed datasets — ensuring improvement decisions are based on sound, data-driven evidence.