Cpk, or the Process Capability Index, is a statistical measure that shows how well a process performs within specification limits. Unlike Cp, which only evaluates process spread, Cpk also considers whether the process mean is centred. This makes Cpk a more accurate and realistic indicator of process capability in practice.
The Cpk index was developed within the field of statistical process control (SPC) and is widely used in Lean and Six Sigma projects. It provides organisations with insights into both process variability and alignment with performance requirements. While Cp might overestimate capability by ignoring centring, Cpk gives a more balanced and reliable measure.
Formula:
\(
C_{pk} = \min \left( \dfrac{USL – \mu}{3\sigma}, \dfrac{\mu – LSL}{3\sigma} \right)
\)
Where:
Interpretation
Cpk provides a complete view of process capability by combining spread and centring. It helps reduce defects, manage risks, and improve efficiency. As a core Six Sigma metric, it supports continuous improvement and strengthens customer satisfaction by aligning process performance with quality standards.