What is a One-Point Lesson (OPL)?

Simplifying Standard Ways of Working with One-Point Lessons (OPLs)

Clear and effective communication is key in any organization, especially when it comes to standard operating procedures (SOPs). While SOPs ensure consistency and quality, they can sometimes be too detailed or overwhelming for quick learning. This is where One-Point Lessons (OPLs) come in—a tool designed to simplify complex instructions, making them easier to understand and execute. OPLs play a critical role in bridging the gap between lengthy procedures and practical, on-the-job learning.

What is a One-Point Lesson (OPL)?

An OPL is a focused, bite-sized lesson derived from a specific task or process outlined in an SOP. It breaks down one single point into a clear, concise, and visual instruction that can be understood in a short amount of time. OPLs are typically designed to be taught and grasped in 15 minutes or less, making them an ideal tool for quick, targeted training.

Each OPL is created for a specific task, providing a simplified yet informative explanation to help employees perform that task efficiently. With visual support, such as diagrams or images, OPLs are designed to make complex procedures easier to follow.

Key Features of OPLs:

• Text with minimal information: OPLs contain only the essential details needed for quick learning and application.
• Visual content: OPLs rely heavily on images or diagrams, typically no more than 6, to support the instruction.
• One-page format: Usually limited to one side of an A4 sheet, making it easy to reference.
• Focus on a single task: Each OPL addresses one specific task or topic for clarity and focus.
• Readable from a short distance: OPLs are designed to be legible even from a foot away, allowing for quick reference while on the job.
• Quick and easy to teach: OPLs are designed to be explained and understood in 15 minutes or less.

Developing an OPL

Creating an OPL follows a systematic process that involves those who perform the task, ensuring that the lesson is relevant and practical. Here’s how to develop an effective OPL:

1. Choose a specific task: Identify a task from the SOP that would benefit from simplified instruction.
2. Assign responsibility: Allocate a team member, preferably someone with expertise in the task, to develop the OPL.
3. Collect visual aids: Gather images, diagrams, or other visual elements that will help explain the task.
4. Create the OPL: Draft the OPL, including clear labels, visuals, and step-by-step instructions.
5. Verify clarity: Review the OPL with others to ensure that it’s easy to understand. If necessary, create an accompanying explainer video to enhance understanding.

Benefits of One-Point Lessons (OPLs)

OPLs offer several advantages for organizations aiming to improve their training processes and overall efficiency:

• Enhanced comprehension: The visual nature of OPLs makes them easy to understand, reducing the need for lengthy explanations.
• Universal understanding: Since OPLs rely more on visuals, they can be understood by employees regardless of language barriers.
• Simplification of complex SOPs: OPLs break down intricate processes into manageable, bite-sized lessons that are easier to follow.
• Efficient knowledge transfer: OPLs allow experienced workers to quickly pass on their knowledge to others, streamlining the learning process.

OPLs vs. SOPs

While OPLs are incredibly useful, they are not meant to replace SOPs. Instead, they complement SOPs by providing simplified instructions for specific tasks. SOPs provide a comprehensive guide to processes, ensuring consistency and compliance, while OPLs focus on delivering the key information needed to complete individual tasks quickly and accurately.

Steps to Crafting an OPL

To craft an effective OPL, follow these steps:

1. Identify key actions: Look for specific tasks within the workflow that can be standardized or that may present quality issues if not done correctly.
2. Capture visuals: Take pictures or create diagrams to visually represent the steps involved in the task.
3. Write concise instructions: Pair the visuals with short, clear instructions that guide the worker through the task.
4. Review and refine: Test the OPL with a small group of employees to ensure it’s easy to follow, then make any necessary adjustments.
5. Distribute and train: Once finalized, distribute the OPL to the relevant employees and conduct a brief training session to ensure everyone understands it.

Examples of OPL Usage

• Manufacturing: In a factory setting, an OPL could explain how to safely operate a machine or perform a specific quality check. The lesson might include a step-by-step guide with images showing how to position materials or check for defects.
• Healthcare: In a hospital, an OPL could provide instructions for a specific hygiene procedure, such as handwashing or the proper use of personal protective equipment (PPE). Visuals would help healthcare workers quickly grasp the critical steps involved.
• Retail: In a retail environment, an OPL might outline how to correctly process a return or manage inventory. Visual cues would make it easier for employees to follow the procedure, ensuring consistency across locations.

Conclusion

One-Point Lessons (OPLs) represent a more user-friendly version of SOPs, offering a simplified and visual approach to learning and executing tasks. By breaking down complex procedures into manageable steps, OPLs enhance understanding, reduce errors, and improve overall operational efficiency.

Incorporating OPLs into your organization’s training and process management can lead to better knowledge retention, more effective workflows, and a higher level of employee engagement. Simplify your standard ways of working with OPLs today, and see how they can help streamline your operations for success.