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Listening, Summarising and Dig deeper (LSD)

Mastering Effective Communication: The Power of Listening, Summarizing, and Digging Deeper

In the domain of powerful correspondence, there exists a strong threesome: Tuning in, Summing up, and Digging Further (LSD). We should plunge into this fundamental system for understanding and interfacing with others on a more profound level.


There is a saying “we have two ears and one mouth” to highlight the importance of listening over speaking. However, listening is not just about hearing words, but also about understanding the context and sincerely relating to the interlocutor. You should do the following to increase your listening skills:

  1. Empathizing and Sensing: Try to feel what the speaker feels, identify with their emotions and views.
  2. Understanding: Sum up what the speaker has said so that they see that you understand them.
  3. Genuine Interest: Always look straight into the speaker’s eyes and show sincere interest in him.
  4. Nonverbal Communication: Your body should also say that you are listening.


After the speaker shares his considerations, it’s key that you sum up what you’ve heard. This progression guarantees illumination and offers the speaker the chance to address any missteps. Summaries give structure to the conversation and help keep it focused. Examples of effective summary include:

  1. If I understand correctly, you’re saying…
  2. So you’re trying to communicate that…
  3. Am I correct in thinking that you often feel…

Digging Deeper:

To really understand someone’s perspective, it is important to dig deeper into the word they uttered. Listen not only to words spoken but also focus on what is said and what is not said. Asking challenging questions will force the speaker to clarify, this way speaker keeps clear on what you are not clear about. Below are strategies for digging deeper:

  1. Remain Inquisitive: keep asking questions to uncover more information and find new perspectives.
  2. Be Mindful: Pay attention- especially to subtle clues or statements that point to underlying issues or emotions.
  3. Use Open-ended Questions: Support far reaching reactions by posing inquiries that can’t be responded to with a basic yes or no.

You can create stronger connections, get deeper insights, and facilitate better communication by excelling at Tuning in, Summing up, and Digging Further. Add these Principles to your interactions, and notice your understanding and empathy grow.

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