Knowledge base

Lean Improvement projects: where do you begin?

Choosing Effective Lean Improvement Projects: A Guide for Organizational Success

Organizations constantly work to improve their processes in the ever-changing business landscape in order to remain competitive and satisfy the changing demands of their surroundings. However, how do you assess an improvement project’s usefulness and where do you start?

Finding worthwhile improvement projects often comes from a number of sources:

  1. Market developments: Monitoring rivals and digitalization trends.
  2. Customer feedback: Underestimating what a client has to state concerning the products or services
  3. Surveys: Gathering information from outside and internal sources
  4. Performance Metrics: Benchmarks, or a metric like the Net Promoter Score
  5. Cost analysis: Compare the expenditure of terrible quality to the income and profit
  6. Current Concerns: Tackling issues that occur at the company regularly
  7. Organizational Goals: Incorporating initiates with the business’s goals.

However, what makes a good improvement project? The answer is exceptionally obvious: “What matters most to our customers?”

Improvement projects can generally be classified into two categories:

1. Outstanding Improvement Projects:

  • The consumer receives value directly from these projects.
  • They complement the strategic objectives of the company.
  • These projects support the expansion and development of the company by placing a high priority on customer value.

2. Pain-Driven Improvement Projects:

  • These initiatives have an internal focus and frequently include connections to supporting procedures.
  • They deal with problems that affect departments or clients within the company.


Improvement of profitable goals is a must, not just improvement of indicators associated with the client. It is important to concentrate on competitive advantages with a strategy that leads to the most favorable, from everyone’s perspective, tasks or projects and prioritizes all activities to be above other work already in place.

This, combined with a need to cease costly and likely fail-impacting projects, makes it especially important.

Online Lean courses
100% Lean, at your own pace

Most popular article