Knowledge base

ISO 31000

Introduction: ISO 31000 – International Standard for Risk Management

ISO 31000 is an international standard that provides guidelines for risk management. It helps organisations of all types and sizes identify, assess, and manage risks systematically, ensuring that uncertainty is addressed in decision-making.

Background

Published by the International Organization for Standardization (ISO) in 2009 and updated in 2018, ISO 31000 was developed to create a common global framework for risk management. Unlike certification standards, it is a guidance standard, offering principles and a framework that organisations can adapt to their context.

Key Elements / Features

  • Principles: Risk management should create value, be part of decision-making, and be tailored to the organisation’s needs.
  • Framework: Integration into governance, leadership, and culture ensures risk management is not a separate activity but part of daily operations.
  • Process: Includes risk identification, analysis, evaluation, treatment, monitoring, and communication.

Applications / Examples

  • Finance: Banks apply ISO 31000 to manage credit, market, and operational risks.
  • Healthcare: Hospitals use the framework to manage patient safety and compliance risks.
  • Manufacturing: Companies integrate ISO 31000 into Lean and Six Sigma programmes for operational risk management.

Example: A logistics company uses ISO 31000 to assess risks from fuel price fluctuations, adjusting contracts and operations to maintain profitability.

Relevance / Impact

ISO 31000 strengthens resilience by embedding risk thinking into strategy and operations. It promotes consistency across industries and provides a shared language for stakeholders, regulators, and partners. While not certifiable, it is widely adopted as a benchmark for effective risk management.

See also

Anend Harkhoe
Lean Consultant & Trainer | MBA in Lean & Six Sigma | Founder of Dmaic.com & Lean.nl
With extensive experience in healthcare (hospitals, elderly care, mental health, GP practices), banking and insurance, manufacturing, the food industry, consulting, IT services, and government, Anend is eager to guide you into the world of Lean and Six Sigma. He believes in the power of people, action, and experimentation. At Dmaic.com and Lean.nl, everything revolves around practical knowledge and hands-on training. Lean is not just a theory—it’s a way of life that you need to experience. From Tokyo’s karaoke bars to Toyota’s lessons—Anend makes Lean tangible and applicable. Lean.nl organises inspiring training sessions and study trips to Lean companies in Japan, such as Toyota. Contact: info@dmaic.com

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